Empowering great care
through smart technology

Privacy Policy

Privacy Policy for Carer Manager Plus

This Privacy Policy governs the way Carer Manager Plus (a Software as a Service platform) collects, uses, maintains, and discloses information collected from users (each, a “User”) of the Carer Manager Plus SaaS software (CMP) and web sites. This Privacy Policy applies to the public web site, SaaS platform and all products and services offered by Carer Manager Plus.

1. Information we collect

Carer Manager Plus may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our public web site, register on the site, subscribe to the CMP service, fill out a form, respond to a survey, and in connection with other activities, services, features, or resources made available on our platform. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and other related information.

2. How we use collected information

We may collect and use Users’ personal information for the following purposes:

  • To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our platform. The outcome is to continually improve the Carer Manager Plus platform.

  • To process transactions

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To send periodic emails

The email address Users provide will only be used to send them information and updates pertaining to their service. The emails may also include company news, updates, related product or service information. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, unless the emails are integral to the SaaS service we are providing.

3. How we protect your information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our platform.

4. Sharing your personal information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5. Changes to this privacy policy

We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

6. Your acceptance of these terms

By using this platform, you signify your acceptance of this policy. If you do not agree to this policy, please do not subscribe to the Carer Manager Plus platform. Your continued use of the platform following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at 1300 279 711.