Home care client onboarding is one of the most important stages in delivering quality care, but it is also one of the most challenging. For many home care providers, the process is weighed down by paperwork, multiple visits, and the constant need to stay on top of compliance requirements. These tasks take time away from what matters most: providing care.
That is why Carer Manager Plus (CMP) integrates with Care Collaborator, a cloud-based platform designed to make home care client onboarding faster and easier. Together, they create a one-stop shop for providers, reducing administration and increasing efficiency, something many home care organisations are looking for today.
What is Care Collaborator?
Care Collaborator was created to take the stress out of client onboarding. Instead of relying on manual paperwork, the system digitises the entire process, from generating Service Agreements and Care Plans to preparing Service Schedules and Budgets.
For more about Care Collaborator, visit carecollaborator.com.au.
A standout feature is the budgeting tool, which allows providers and clients to explore “what-if” scenarios together. This makes it easy to see how different service options might affect available funding and out-of-pocket contributions. Clients gain a clear picture of their choices, while providers can build a tailored budget that balances needs with resources.
How the Integration Streamlines Home Care Client Onboarding
The integration between CMP and Care Collaborator is designed to be seamless. A client profile is first created in CMP, then with a single click, the information transfers directly into Care Collaborator. From there, care managers work with clients to build the Agreement, Care Plan, Service Schedule, and Budget.
Once finalised, the documents flow back into CMP, along with any updates to the client’s profile. Providers can then move straight into rostering services in CMP based on the approved schedule. This smooth transfer of information reduces double-handling and ensures nothing is lost in the process.
Benefits for Providers and Clients
For providers, the integration translates into real efficiency. Home care client onboarding can be completed in just one meeting, reducing administrative work and freeing up more time for client care. It also means faster access to government funding, improved compliance, and secure handling of client data.
For clients, the experience is just as valuable. Being part of the care planning process gives them a sense of ownership, while the budgeting tool provides clarity about expected contributions. And with agreements finalised digitally, they enjoy a professional and streamlined start to their care journey.
Meet Us at the National Conference
Carer Manager Plus and Care Collaborator will be exhibiting together at the National Conference from 30 September to 2 October 2025.
If you would like to see the integration in action and explore how it can make home care client onboarding faster and more transparent, come visit us at Booth 167. It is the perfect chance to see firsthand how our combined tools are helping providers deliver better care, right from the very first client meeting.
National Conference, 30 September – 2 October 2025
Register here
A Better Start to Every Care Journey
By bringing together Care Collaborator’s onboarding expertise with Carer Manager Plus’s end-to-end care management, providers can offer clients a smoother, more confident start to their care. It is about saving time, ensuring compliance, and creating a better experience for everyone involved.
